As of December 2019 we no longer sell AA Insure policies.

Contact Us

How can we help?

To help put you in touch with the right person, please select an option below.

Customer Service

Give us a call on 0800 316 2456 ( Opening hours )
Call from abroad on +44 800 316 2456

Claims

Give us a call on 0333 777 7332 ( Call fees | Opening hours )
Call from abroad on +44 333 777 7332

Make a complaint about a policy

Give us a call on 0333 777 7335 ( Call fees )

Send an email

Write to:
Complaint Manager AA Insure
Ty Admiral
David Street
Cardiff
CF10 2AA

Make a complaint about a claim

Give us a call on 0333 777 7335 ( Call fees )

Send an email

Write to:
Claims Quality Manager
Ty Admiral
David Street
Cardiff
CF10 2AA

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Opening hours

Monday to Friday: 8am - 6pm
Saturday: 9am > 4pm
Sunday: 10am > 4pm

Bank Holiday, Christmas & New Year's opening hours

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Opening hours

Monday to Friday: 8am > 6pm
Saturday: 9am > 4pm
Sunday: 10am > 4pm
Bank Holidays: 10am > 4pm

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Opening hours

Monday to Friday: 9:00am - 5:00pm
Saturday: 10am > 2pm
Sunday: Closed

Bank Holiday, Christmas & New Year's opening hours

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Opening hours

Monday to Friday: 9:00am - 5:00pm
Saturday: 10am > 2pm
Sunday: Closed
Bank Holidays: 10am > 4pm

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Opening hours

Monday to Friday: 9am > 5pm
Saturday: 10am > 2pm
Sunday: Closed
Bank Holidays: 10am > 4pm

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Opening hours

Monday to Friday: 8:00am - 7:00pm
Saturday: 9am > 5pm
Sunday: Closed

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Call Fees

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.