Contact Us

How can we help?

To help put you in touch with the right person, please select an option below.

Manage your policy

You can manage your policy or view your policy documents online.

Manage my policy

To make a change to your policy please call us on 0333 777 7334Call fees | Opening hours )
Call from abroad on +44 333 777 7334

Customer Service

Give us a call on 0333 777 7334Call fees | Opening hours )
Call from abroad on +44 333 777 7334

Claims

Give us a call on 0333 777 7332Call fees | Opening hours )
Call from abroad on +44 333 777 7332

Breakdown Assistance

Please call our 24 hour helpline on 0330 102 0804Call fees )
Call from Europe on +44 2920 943 111

Accident recovery helpline

Please call our 24 hour helpline if your vehicle needs to be recovered in the event of an accident.

0800 362 435

Make a complaint about a policy

Give us a call on 0333 777 7335Call fees )

Send an email

Write to:
Complaint Manager AA Insure
Ty Admiral
David Street
Cardiff
CF10 2AA

Make a complaint about a claim

Give us a call on 0333 777 7335Call fees )

Send an email

Write to:
Claims Quality Manager
Ty Admiral
David Street
Cardiff
CF10 2AA