Manage your policy
You can manage your policy or view your policy documents online.
To make a change to your policy please call us on 0333 777 7334 ( Call fees | Opening hours )
Call from abroad on +44 333 777 7334
Customer Service
Give us a call on 0333 777 7334 ( Call fees | Opening hours )
Call from abroad on +44 333 777 7334
Claims
Give us a call on 0333 777 7332 ( Call fees | Opening hours )
Call from abroad on +44 333 777 7332
Breakdown Assistance
Please call our 24 hour helpline on 0330 102 0804 ( Call fees )
Call from Europe on +44 2920 943 111
Accident recovery helpline
Please call our 24 hour helpline if your vehicle needs to be recovered in the event of an accident.
Make a complaint about a policy
Due to the current Covid-19 challenges we are currently unable to offer a complaints service via telephone, however you can email or write to us below:
Write to:
Complaint Manager AA Insure
Ty Admiral
David Street
Cardiff
CF10 2AA
Make a complaint about a claim
Due to the current Covid-19 challenges we are currently unable to offer a complaints service via telephone, however you can email or write to us below:
Write to:
Claims Quality Manager
Ty Admiral
David Street
Cardiff
CF10 2AA