COVID 19 Update:

Due to the impact of the Coronavirus outbreak in the UK, we’ve have had to make changes to our staffing arrangements. We are therefore only fielding urgent calls.

Our claims teams will be open Mon-Fri 8am-6pm, Sat-Sun 10am-4pm.

We apologise for any inconvenience and appreciate your understanding.

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Making a claim

Get in touch as soon as possible. We're here to help you.

Report a new claim

Give us a call on 0333 777 7332Call fees | Opening hours )
Or from abroad on +44 333 777 7332

Existing claims

If you've already reported an incident or claim to us and have any questions, please give us a call on 0333 777 7332Call fees | Opening hours )
Or from abroad on +44 333 777 7332

I've been involved in an accident with somebody insured with AA Insure

If you are not insured with AA Insure but have been involved in a road traffic accident, depending on the circumstances of the incident, we may be able to help.

Give us a call on 0333 777 7332Call fees | Opening hours )
Or from abroad on +44 333 777 7332

Discover how we could handle your claim more efficiently.

  • No excess to pay
  • Replacement vehicle
  • Dedicated claims handlers
  • Keep your No Claims Bonus
  • National Approved Repair NetworkRepairs are guaranteed for as long as you own your car, plus collection and delivery service.

Glass claims

You can choose how to arrange a glass repair or replacement. You can claim online or call our 24 hour emergency glass repair helpline.

New glass claim

Give us a call on 0333 777 7332Call fees )

Accident recovery helpline

Please call our 24 hour helpline if your vehicle needs to be recovered in the event of an accident.

0800 362 435